Cookies Policy | Croco Casino

1. What cookies are

Cookies are small text files that may be placed on your computer, tablet, mobile phone or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies can make websites work more efficiently, help provide relevant features and give website operators information about how their services are used.

Some cookies are placed directly by Croco Casino. Other cookies may be placed by third parties that provide services used on the website, such as analytics, security, payment support, advertising, customer service or technical functions. These third parties may use cookies and similar technologies in accordance with their own privacy policies.

Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains active can vary depending on its purpose and the settings used by the website or service provider.

Similar technologies may include web beacons, pixels, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, including remembering preferences, measuring activity and helping to protect the website. In this policy, we use the word cookies to refer to cookies and similar technologies unless the context requires otherwise.

2. How we use cookies

Croco Casino may use cookies for several purposes. The cookies used on the website can change over time as services, features, security requirements and technical providers change. The following categories describe the main purposes for which cookies may be used.

Strictly necessary cookies

These cookies are needed for the website and its core functions to operate. They may support account access, session management, page navigation, security controls, fraud prevention, network management and the processing of requests made through the website. Without these cookies, some services may not be available or may not function correctly.

Functional cookies

Functional cookies help remember choices and preferences. For example, they may assist with language, display, region, accessibility or other settings selected by a visitor. They can help provide a more consistent and convenient experience when you return to the website.

Performance and analytics cookies

These cookies may collect information about how visitors use the website, such as which pages are visited, how long pages are viewed, which features are used and whether an error occurs. The information helps us understand website performance, identify technical issues and improve content, navigation and functionality. Analytics information is generally assessed in aggregated or otherwise structured form, subject to applicable privacy requirements.

Security and fraud-prevention cookies

Cookies may be used to help protect accounts, transactions and the website from unauthorised activity, automated abuse, suspicious behaviour and other security risks. These technologies may assist with authentication, risk assessment, access controls and the investigation or prevention of fraudulent activity.

Advertising and marketing cookies

Where applicable and permitted, advertising or marketing cookies may help measure campaigns, limit how often an advertisement is shown, understand interactions with promotional content and present information that may be more relevant to a visitor. These cookies may involve third-party services and may be subject to your consent and available preference controls.

Cookies do not automatically give us access to information stored on your device beyond the information associated with the relevant cookie or technology. We may link cookie information with other information we hold where this is permitted by law and is necessary for the purposes described in our Privacy Policy, including operating the website, maintaining security and meeting legal or regulatory obligations.

3. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept or reject optional cookies and select the categories you wish to permit. Strictly necessary cookies may remain active because they are required to provide core website services. Your choices may be saved for future visits, although you may need to make them again if you delete cookies, change your device or use a different browser.

You can also manage cookies through the settings in your browser or device. Most browsers allow you to view, block, delete or restrict cookies. Browser instructions differ, so you should refer to the help or support information for the browser or device you use. If you use more than one browser or device, you may need to manage your preferences separately on each one.

You may accept or reject optional cookies through the available cookie preference tool.
You may configure your browser to warn you before cookies are stored.
You may delete existing cookies from your browser or device.
You may block some or all cookies through browser controls.
You may restrict certain third-party technologies through the relevant provider's settings, where those controls are available.

Rejecting or deleting cookies may affect the way the website operates. Some pages, account functions, games, security features or preferences may not work as intended if necessary or functional cookies are blocked. Blocking advertising or analytics cookies should not normally prevent access to core website functions, but it may reduce the relevance of information shown to you or limit our ability to measure and improve the website.

Cookie choices are separate from responsible gaming choices. Changing cookie settings does not change account restrictions, deposit controls, self-exclusion arrangements, marketing preferences or other safer gambling measures. Those matters may be managed through the relevant account or responsible gaming processes.

4. Third-party services, privacy and updates

The website may use services provided by third parties. These providers may set or access cookies to perform services such as website analytics, security, technical hosting, customer support, content delivery or payment-related functionality. Croco Casino does not control all third-party cookies. Their use may be governed by the relevant provider's terms and privacy information.

Third-party providers may process information in Australia or overseas, depending on the services they provide and the systems they use. Any handling of personal information is subject to applicable privacy obligations and the practices described in our Privacy Policy. You should review the relevant third party's information if you want to understand how it handles cookie data or how to exercise available controls.

Information that may be collected

The pages, games or features visited and the actions taken on the website.
The date, time and duration of a visit.
Browser type, device type, operating system and general technical information.
Approximate location or region derived from technical information, where permitted.
Referral information showing how a visitor reached the website.
Security, diagnostic and performance information.

Cookie information may be used with account or transaction information when this is necessary for website operation, security, customer support, legal compliance or other purposes explained in the Privacy Policy. We do not treat a cookie as permission to collect or use personal information for unrelated purposes.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, website features, third-party services, legal requirements or our information-handling practices. The updated version will be made available on this page and will apply from the date stated in the updated policy, where a date is provided. You should check this page periodically for the latest information.

Questions and privacy requests

If you have a question about cookies, want to understand how your information is handled or wish to make a privacy-related request, please use the contact or privacy request method made available on the Croco Casino website. We may need to verify your identity before responding to a request and may be unable to comply where an exception applies under relevant law.

By continuing to use the website after reviewing this policy, you acknowledge the information provided here. Where consent is required for optional cookies, we will seek consent through the available cookie preference process.