Plus $10 free chip for new players
- Wagering
- 30× bonus + deposit
- Max bet
- $10
- Min deposit
- $20
- Weekly cashout limit
- $7,500
Croco Casino Loyalty Program: Points, Cashback and Player Rewards
Croco Casino is licensed and regulated by the Government of Curaçao, operating under the jurisdiction's framework for online gaming.
CrocoLevels: how your loyalty status develops
Croco Casino Online uses a four-level loyalty structure called CrocoLevels. You begin at BabyCroco, which is Level 1, when you sign up. From there, you can move through JuniorCroco, SuperCroco and RoyalCroco by playing and depositing more.
| Level | Name | Cashback | Reload bonus |
|---|---|---|---|
| Level 1 | BabyCroco | 25% | 100% + 30 free spins |
| Level 2 | JuniorCroco | 30% | 125% + 30 free spins |
| Level 3 | SuperCroco | 35% | 150% + 30 free spins |
| Level 4 | RoyalCroco | 40% | 200% + 30 free spins |
The biggest step-up is at the top two levels. SuperCroco and RoyalCroco players receive a dedicated VIP Host. Withdrawal limits can also be adjusted based on playing history. The exact progress thresholds are not part of the terms provided, so it is sensible to check your current level and available rewards in your account.
Comp points: turn wagering into wager-free cash
Every bet you place can earn CrocoLevels comp points. The rate is 1 point for each $10 wagered. Once you have 100 points, you can redeem them for $1 in cash, and that cash is wager-free. The minimum redemption is the equivalent of $1.
| Amount wagered | Points earned | Cash value |
|---|---|---|
| $10 | 1 point | Below the $1 redemption minimum |
| $100 | 10 points | Below the $1 redemption minimum |
| $1,000 | 100 points | $1 |
| $5,000 | 500 points | $5 |
For example, wagering $1,000 earns 100 comp points, which can be redeemed for $1 cash. Wagering $5,000 earns 500 points, equal to $5 in wager-free cash. These figures describe the points rate, not a promise of profit, so keep your gambling budget separate from the rewards you may earn.
The Pokie of the Month gives you a simple way to collect points faster: playing it earns double comp points. If the usual rate is 1 point per $10 wagered, a qualifying $100 of play on the featured pokie earns 20 points rather than 10.
Cashback and reload rewards: what each level can add
Cashback is linked to your CrocoLevels status. BabyCroco members receive 25%, JuniorCroco members receive 30%, SuperCroco members receive 35%, and RoyalCroco members receive 40%. The percentage available to you therefore depends on your current level.
Each level also has a reload reward with 30 free spins. The reload percentage rises as you progress: 100% at BabyCroco, 125% at JuniorCroco, 150% at SuperCroco and 200% at RoyalCroco.
| Status | Reload percentage | Free spins |
|---|---|---|
| BabyCroco | 100% | 30 |
| JuniorCroco | 125% | 30 |
| SuperCroco | 150% | 30 |
| RoyalCroco | 200% | 30 |
Reward terms still matter when you use a reload or another active promotion. Only one active coupon is allowed at a time, and the maximum bet while using any bonus is $10 unless a specific term says otherwise. Going above that bet may result in promotional winnings being forfeited.
Pokies contribute 100% towards wagering requirements. Blackjack, video poker, craps, American roulette, baccarat and other table games and non-pokies games contribute 0% towards deposit-bonus wagering. That makes pokies the practical choice when you are working through a reward condition.
Member extras: tournaments, jackpots and everyday account tools
CrocoLevels is not limited to points and cashback. Weekly pokie tournaments are freeroll events for mobile devices, with cash prizes and free spins available. Registration is free through the Tournaments button in the app. Monthly pokie tournaments are also available.
The Lobby Jackpot is available on mobile and desktop and is exclusive to Croco Casino members. You can use the casino on Android and iOS through the Mobile App, or play instantly in a browser on desktop, mobile or tablet. Demo mode is available on desktop without logging in; on mobile, you can use Practice Mode when logged in.
Your transaction history is available in the My Account section of the casino lobby. You can also check your playthrough and balance: on mobile, tap the balance above the Coupon button; on desktop, open the cashier and click the balance.
- Sign upCreate one account and complete the required email verification. Players must be at least 18 years old.
- Start at BabyCrocoYour CrocoLevels journey begins at Level 1, BabyCroco.
- Play and depositYour level develops as you play and deposit more. Keep an eye on your account to see your current status and available rewards.
- Collect pointsEarn 1 comp point for every $10 wagered, with double points when playing Pokie of the Month.
- Redeem when readyOnce your balance reaches 100 points, redeem them for $1 in wager-free cash or more if you have collected additional points.
- Use member featuresEnter eligible mobile tournaments, check the Lobby Jackpot feature and review your account history and reward status.
There are also tools to help you keep play within a comfortable limit. Deposit limits, play limits, temporary or permanent self-exclusion and cooling-off breaks of 24 hours or longer are available. Gambling Therapy and Gamblers Anonymous links are provided through the responsible gaming information.
Managing loyalty rewards alongside withdrawals
Before requesting a withdrawal, complete any wagering requirement attached to an active reward. You can decline a deposit match coupon, or contact support to have a bonus removed if you do not want to complete its playthrough.
KYC verification is required before winnings are processed. The general minimum withdrawal is $100, and the standard weekly cashout limit is $7,500. A pending withdrawal can take up to 5 business days, and a request showing pending withdrawal can be cancelled through the Cashier or Deposit section.
| Method | Minimum | Limit or fee | Processing detail |
|---|---|---|---|
| General | $100 | $7,500 weekly cashout limit | Pending time up to 5 business days |
| eZeeWallet | $100 | $2,500 per withdrawal; $5,000 weekly; $20,000 monthly | 2 business days |
| Wire Transfer | $100 | $50 fee | 2 business days; arrival may take up to 15 days |
| Bitcoin | $100 | No win limit | Instant after payment department processing |
Support is available in English through 24/7 live chat, with an average response time under 2 minutes. Email support is also available around the clock, and callCroco lets you schedule a callback. That gives you a practical way to ask about your loyalty balance, reward status or a bonus that is still active.
FAQ
Loyalty Program questions
What is the Croco Casino loyalty programme called?
It is called CrocoLevels. The programme has four levels: BabyCroco, JuniorCroco, SuperCroco and RoyalCroco.
Which CrocoLevels status do new players receive?
New players start at BabyCroco, which is Level 1. Players can advance by playing and depositing more.
How many comp points do I earn?
You earn 1 comp point for every $10 wagered. Playing Pokie of the Month earns double comp points.
How much are 100 comp points worth?
100 comp points can be redeemed for $1 in wager-free cash. The minimum redemption is the equivalent of $1.
What cashback is available at RoyalCroco?
RoyalCroco, Level 4, has a 40% cashback rate. The other levels offer 25%, 30% and 35% respectively.
Do CrocoLevels reload bonuses include free spins?
Yes. Every listed level includes 30 free spins with its reload bonus. The reload percentage ranges from 100% at BabyCroco to 200% at RoyalCroco.
Who receives a dedicated VIP Host?
SuperCroco and RoyalCroco members receive a dedicated VIP Host.
Can I join Croco Casino tournaments for free?
Weekly pokie tournaments are freerolls, so registration is free. They are available on mobile devices and can offer cash prizes and free spins.
Where can I check my points and playthrough?
You can review account information in the My Account area. On mobile, tap the balance above the Coupon button; on desktop, check the cashier by clicking your balance.
Can loyalty rewards affect a withdrawal?
Any wagering requirement attached to an active reward must be completed before withdrawal. You can decline a deposit match coupon or contact support to remove a bonus if you do not want to complete its playthrough.